Hotel Blue Star Cancun
Cancún · Mexico · Downtown

Hotel Blue Star Cancun

A hotel in downtown Cancún with a rooftop pool, a hot tub, free private parking and free Wi-Fi, steps from the bus station and just minutes from the Caribbean beaches.

Check availability
7.7Rating
782Reviews
8.4WiFi
15:00Check-in
AreaDowntown Cancún
Wi-FiFree
PoolRooftop
Check-infrom 15:00
PaymentCash only
ParkingFree
PetsNot allowed

This is not the official website of Hotel Blue Star Cancun. This page contains affiliate links. If you book through our links we may earn a small commission, at no extra cost to you.

Hotel Blue Star Cancun

Hotel Blue Star Cancun sits in a genuinely handy spot in the heart of downtown Cancún, on Avenida Palenque in the SM 26 district. Its real selling point is pairing city-centre prices with a few resort touches: a year-round open-air rooftop pool, a hot tub, and a terrace and sun deck where you can soak up the Mexican Caribbean climate without leaving the hotel.

It's a comfortable base for leisure and business travellers alike, with rooms and a suite in a range of sizes, all featuring air conditioning, a flat-screen TV, a coffee machine, a safe and a private bathroom with a shower. Some add a balcony, a patio or city views, and the suite comes with its own hot tub.

The hotel runs a 24-hour front desk, with room service, a restaurant, a bar and a shared lounge, plus free Wi-Fi throughout the property and free private parking — a real bonus in this part of town. A paid airport shuttle is also available. Please note that payment at the property is accepted in cash only.

Hotel Blue Star Cancun
★ 7.7 · Good · 782 reviews

Plan your stay at Hotel Blue Star Cancun

A hotel in downtown Cancún with a rooftop pool, free parking and the Caribbean beaches just minutes away.

The hotel's rooms

Hotel Blue Star Cancun offers three types of accommodation built for different kinds of trip: a Standard Double Room with two large beds, a good fit for families or groups of up to four; a roomier Superior Double Room, ideal for couples; and a Suite with a hot tub and an extra-large bed, the most special option in the house. Floor space is clearly stated across the board, from the 21 m² of the Standard to the 35 m² of the Suite.

Every room shares the essentials — air conditioning, a flat-screen TV with cable channels, a coffee machine, a minibar, a safe, a seating area and a private bathroom with a shower, free toiletries, a hairdryer and towels. The differences come down to space and extras: the Superior adds a private entrance and inner-courtyard views, while the Suite throws in a balcony, a terrace, city views and its own hot tub. In every case these are rooms with bed linen and towels provided, geared towards resting after a day at the beach or out in the city.

Standard Double Room with 2 Large Beds — Hotel Blue Star Cancun
Standard Double Room with 2 Large Beds
21 m² · Private bathroom

  • 2 Double beds
  • Max 4 guests
  • Air conditioning, Patio
The most practical room for families or groups: 21 m² with two double beds and space for up to four guests. This air-conditioned room comes with its own patio, a flat-screen TV with cable channels, a coffee machine and a private bathroom.
Show prices
Superior Double Room - 1 or 2 Beds — Hotel Blue Star Cancun
Superior Double Room - 1 or 2 Beds
26 m² · Private bathroom

  • 2 Double beds
  • Max 2 guests
  • Private entrance, Minibar
A more spacious option at 26 m², aimed mainly at couples. This air-conditioned room has a private entrance and inner-courtyard views, plus a flat-screen TV with cable channels, a minibar, a coffee machine and a private bathroom with a shower and a hairdryer.
Show prices
Suite with Hot Tub - Extra-Large Bed — Hotel Blue Star Cancun
Suite with Hot Tub - Extra-Large Bed
35 m² · Private bathroom

  • 1 Extra-large double bed
  • Max 2 guests
  • Hot tub, Terrace with views
The hotel's most special option: 35 m² with an extra-large double bed, a balcony, a terrace and city views. Its standout feature is the private hot tub; it also adds a minibar and a flat-screen TV with streaming services, for a stay with an extra touch of comfort.
Show prices

Is this the hotel for you?

Yes, if...

  • You want an affordable base in downtown Cancún with a rooftop pool open all year round.
  • You're arriving by car or hire car: the hotel offers free private parking, with no need to book.
  • You get around by bus: the Cancún bus station is just over a kilometre away.
  • You're travelling as a family or a group: the Standard Double with two large beds sleeps up to four.
  • You fancy a treat: the suite adds a private hot tub, a terrace and city views.

Maybe not, if...

  • You want to stay right on the sand: Cancún's beaches are about 4-6 km away, in the Hotel Zone.
  • You'd rather pay by card at the property: here payment is accepted in cash only.
  • You need a lift: the upper floors are reached by stairs only.
  • You're travelling with young children or a pet: the minimum check-in age is 18 and pets are not allowed.

Hotel amenities and facilities

Hotel Blue Star Cancun brings together a set of amenities you don't often find in a city-centre property. Its main draw is the wellness area up on the roof: a year-round open-air pool, a hot tub, a sun deck with loungers and umbrellas, and a terrace for making the most of the Caribbean sun. On top of that there's a restaurant, a bar and a snack bar within the hotel itself, along with a shared lounge.

The front desk is staffed around the clock, with a concierge service, a cash machine, luggage storage, tourist information and invoicing, and the staff are happy to advise on what to do and how to get around. The hotel offers room service, daily housekeeping, and laundry and ironing (for a fee), as well as a paid airport shuttle. There's free Wi-Fi throughout and free private parking with no need to book. The rooms come with air conditioning, a flat-screen TV with cable channels, a coffee machine, a minibar, a safe and a private bathroom, with the option of a balcony, a terrace and a hot tub in the suite.

Great for your stay

  • Outdoor pool (open all year)
  • Free private parking
  • Free Wi-Fi
  • Air conditioning
  • Restaurant and bar

Wellness & outdoors

  • Hot tub / jacuzzi
  • Sun deck with loungers and umbrellas
  • Terrace and patio
  • Outdoor furniture

Reception services

  • 24-hour front desk
  • Room service
  • Concierge and luggage storage
  • Cash machine and tourist information
  • Wake-up service

Food & drink

  • Restaurant
  • Bar and snack bar
  • Continental breakfast
  • In-room minibar

In-room comforts

  • Private bathroom with shower
  • Free toiletries and hairdryer
  • Safe and seating area
  • Coffee machine and electric kettle
  • Wardrobe, bed linen and towels

Media & technology

  • Flat-screen TV
  • Cable channels
  • Streaming services (in the suite)
  • Telephone

Location and what to see

Hotel Blue Star Cancun is on Avenida Palenque, in the SM 26 district, right in the heart of downtown Cancún — the part locals call El Centro. This is the real city, with markets, taquerías and neighbourhood life, a world away from the atmosphere of the Hotel Zone. It's a very handy base for anyone after an affordable place to explore from: within a short walk you'll find cafés and restaurants such as Byblos, Tacos Rigo and a pizzeria, with a Starbucks about 550 metres away.

The real strength here is the connections. The Cancún bus station (ADO) is just over a kilometre away, with frequent departures to the airport — around 14 kilometres off, barely 15 minutes by car — and to Riviera Maya destinations such as Playa del Carmen and Tulum. The Caribbean beaches are within easy reach too: Playa Las Perlas is about 4 kilometres away, and the start of the Hotel Zone, with its beaches and nightlife, around 5-7 kilometres along Kukulcán Boulevard. To get about, a car works well — with free parking at the hotel — or the R-1 and R-2 buses, which link downtown with the beach.

The best time to visit Cancún runs from December to April, with dry, warm, sunny weather; September and October see more rain and a higher risk of tropical storms, though prices drop. Come evening, the nearby Parque de las Palapas comes alive with street-food stalls and free shows — a great way to experience the most authentic side of Cancún just minutes from the hotel.

Cancún Bus Station — Frequent departures to the airport, Playa del Carmen and Tulum1.4 km
Parque de las Palapas — Plaza with street food and free evening entertainment1.1 km
Parque Ecológico Ombligo Verde — Leafy neighbourhood green space, ideal for a nearby stroll550 m
Playa Las Perlas — First beach in the Hotel Zone, calm and family-friendly4 km
Maya Museum of Cancún — Large collection of Maya archaeology in the Hotel Zone11 km
Cancún International Airport — International terminal about 15 minutes away by car14 km

What guests say about Hotel Blue Star Cancun

7.7
Good · 782 reviews
Free WiFi
8.4
Staff
8.3
Cleanliness
8
Location
8
Comfort
7.9
Value for money
7.8
Facilities
7.4
Guests single out the free Wi-Fi and the friendly staff above all, along with cleanliness and a location rated above average. Comfort and value for money earn solid scores, while the facilities sit a little behind the rest.

Made up your mind? Book now.

Rated 7.7 across 782 verified reviews. Check availability before it fills up.

Frequently asked questions

Check availability